What is Product Intelligence?
FindQC's insights feature turns real-world order and shipping activity into a fast, decision-ready report. Get a single view of seller reliability, risk signals, and shipping performance.
Important Note
Product Intelligence summaries are currently available only for items that include Premium QC. If an item only has Standard QC (photos only), you may not see an Insights Report.
What it helps you answer
The hard part isn't the photos—it's the reliability questions. We help you answer:
Inside the Insights Report
Seller Fulfillment
Gauges if a seller is consistently reliable or unpredictable.
- Seller ship time (order to dispatch)
- Domestic delivery speed (dispatch to warehouse)
Review Summary
A condensed view of recurring themes from buyer feedback, not just single comments.
- Build quality & finishing
- Sizing/fit feedback
- Material feel & packaging
⚠️ Defect Signals
Identifies the most common defect types and reasons. Often the clearest early indicator of quality risk.
↩️ Return Signals
Tracks return frequency and reasons. High returns signal issues that matter deeply to buyers.
Historical Shipping Profile
A consolidated view of how this item has shipped internationally over time.
- Typical parcel weight ranges & dimensions
- Items per parcel (quantity shipped together)
- Shipping lines used & avg delivery time
How to use for a fast decision
Check Reliability
If ship time is slow or inconsistent, it's a warning sign—especially if you're time-sensitive.
Check Risk Signals
If defect/return reasons cluster around things you can't tolerate (visible flaws, sizing issues), consider switching.
Check Shipping Reality
Large dimensions with low weight can trigger volumetric charges. Use this lens for cost planning.
Data Interpretation & Disclaimer
Product Intelligence is based on real order and shipping outcomes, but it is still a summary.
- Data can be incomplete or sample sizes may be small.
- Third-party records can contain errors.
- The report supports decision-making but is not a guarantee of quality or outcomes.
For best results, use this alongside QC photos/videos.
FAQ
Why don't I see an Insights Report for every item?
Two common reasons: there isn't enough historical data yet, or the item does not include Premium QC (required for the summary).
Does this report guarantee item quality?
No. It highlights patterns and risk signals based on past activity to help you manage risk, but it doesn't guarantee specific outcomes.
What are the top three fields to check first?
1. Seller ship time. 2. Defect/Return reasons. 3. Average delivery time + parcel weight (for cost impact).
💡 Pro Tip
Volumetric Weight Alert:
Always check the "Dimensions" in the shipping profile. A light item (like a down jacket) might have huge dimensions, tripling your shipping cost. Intelligence spots this instantly.